Tag: Member Stories

WWPR Content Committee member, Florence Sumaray had an opportunity to connect with WWPR member, Kimberly Brown to learn more about her role in PR and how she got involved with WWPR.

Tell me a little bit about your background and your work with the Society for Cardiovascular Angiography and Interventions (SCAI).

For more than a decade, I have had the tremendous honor of serving in various communication roles for some of the leading medical organizations in the industry. I have found that sharing stories that give patients and their families a glimmer of hope brings me an immense amount of gratification and have felt fortunate to do such impactful work over the course of my career.

In my current role as Sr. Associate Director of PR & Communications for the Society for Cardiovascular Angiography & Interventions (SCAI), I am primarily responsible for developing, implementing, and directing SCAI’s public relations activities. SCAI is a 5,000-member organization dedicated to the advancement of interventional cardiology, a specialty that is dedicated to diagnosing and treating heart disease. My position oversees various communications efforts for the organization, and I also provide day-to-day management of SCAI’s public education website, SecondsCount.org, all in an effort to support SCAI’s mission and enhance its reputation to its key stakeholders and the public.

What are some campaigns you are currently working on related to COVID-19?

SCAI has taken a proactive role in communicating to our members and the patients they serve about COVID-19 and how it impacts cardiovascular disease. The SCAI COVID-19 Resource Center has several resources for our members including news, surveys, registries, clinical documents, and emerging advocacy issues.

We are proud to have also recently launched the Seconds Still Count consumer awareness campaign which aims to educate and empower patients to remember the signs of a heart attack or stroke, and remind them that in the event of a cardiac emergency, seconds count when it comes to receiving life-saving care. We want to drive home the importance that cardiovascular care does not stop for COVID-19.

How is SCAI responding to the dual emergencies of the COVID-19 pandemic and racism as a public health crisis?  

The recent national events in the United States have put a spotlight on the institutional racism that continues to be pervasive in marginalized communities. Additionally, the alarming number of African Americans directly affected by heart disease and the COVID-19 pandemic has illuminated the need to address racial disparities across the healthcare system. As a Black health communicator, I am keenly aware of the issues we face day-to-day as a race, and more importantly the need to address them and provide solutions in whatever small way I can. 

I’m constantly looking for ways to amplify these issues to the media, and recently have been having the necessary conversations with my organization’s leadership. We have launched a task force that is proactively implementing actions that ensure SCAI lives up to its core values and champions diversity, equity and inclusiveness within our Society. I’m proud of the role I get to play in that work. 

Why did you join WWPR, how has the experience been and what advice would you give to someone wanting to join WWPR?

I was drawn to WWPR because I wanted to connect with other women who were working in my industry – right next door to me. There is something about the shared experience of working in PR in Washington that forever bonds you. I immediately found opportunities to volunteer, initially serving on the Emerging Leader Awards (ELAs) Committee, and ultimately serving on the Board of Directors as an ELAs co-chair. My advice to anyone considering membership would be: 1. Do it. 2. Get involved. 3. Bring someone else along for the journey. 

The knowledge, networking and relationships you will cultivate is invaluable and will serve you in ways you couldn’t imagine.

How has the PR industry changed in the last five years and what are you doing differently that seems to work in your industry?  

I believe we have gotten back to the beauty of storytelling. In my industry, emerging research is usually at the top of a reporters wish list, but we’ve found great success in sharing the patient experience which has provided journalists with a much more well-rounded understanding of the health care experience and how advancements in medicine and science really impact people. 

During this time, was there any hobby you picked up or spent more time doing that you have enjoyed?  

I’m cooking more! Something I rarely did pre-quarantine. My fiancé is thankful 😊.

What are some of your favorite things to do in the DMV area? How have you adjusted since Covid-19? 

I’m a Prince George’s County, MD. native, so I love everything about the DMV. Prior to the pandemic, my family and I thoroughly enjoyed going out to eat (DC brunch is a lifestyle!), attending concerts, and finding fun activities for our five-year-old son. Now, we’re enjoying our home more, completing projects around the house we’ve put off for the last few years, taking walks outside, and I just completed a discipleship program online with my church. We look forward to returning to “normalcy” someday, but our home has always been our refuge. It’s been a blessing to enjoy it more, together. 

Hear more from Kimberly about her involvement in WWPR and why she encourages other women to join:

Tell us a little bit about your background and your work with the Maryland Stadium Authority.  What has it been like for you during COVID-19?   

Rachelina is passionate about the transformative power of experiential tourism, especially cultural and sports travel, on people and places. At UMBC, she received her B.A. in Philosophy, which provides a foundation for critical thinking, public speaking and persuasive writing. She treasures her career experience with Southwest Airlines which included growing the customer service department at BWI Marshall Airport, and participated in the management program at headquarters and embracing the company culture to this day. While at Visit Howard County, she quadrupled their budget by advocating for dedicated public funding and enhancing the private sector investment opportunities. 

As a storyteller, converting the post office in Ellicott City into a welcome center was an opportunity to create space for informing and entertaining residents and visitors.  In 2017, she was honored to join the Maryland Stadium Authority (MSA) as a Public Information Officer. The volume and variety of the work by this stellar organization inspires her. In addition to managing and maintaining the Camden Yards Sports Complex, home of the Baltimore Ravens and Orioles, MSA oversees very visible and time sensitive construction projects and feasibility studies across the state.

While Major League Baseball (MLB) is delayed and the National Football League scheduled to begin in the fall, MSA still operates and secures the iconic Warehouse as commercial real estate. Even in the required telework environment, MSA’s projects and studies are being delivered on time and on budget.

During the pandemic, MSA has repurposed portions of the 85 acre Camden Yards Sports Complex to assist our neighbors in need by inviting World Central Kitchen for weekly meal distribution, welcoming the Salvation Army of Central Maryland for daily meal delivery to seniors and hosting the Maryland National Guard for humanitarian aid throughout the region.

What do you enjoy most about your job?
Every day, Rachelina is surrounded by highly successful yet extraordinarily humble economists, engineers, project managers and sports enthusiasts in a mission-driven work environment. MSA’s sports commission positions the state’s venues as a top destination for youth, amateur and professional sports.

She enjoys partnering on the ground-breakings and ribbon-cuttings for the 21st Century School Buildings program, M&T Bank Stadium’s renovations and MARC Camden Station’s replacement. Announcements of new sports events and completion of feasibility studies are welcomed by the communities that request MSA’s services.

MSA’s commitment to sustainability is commendable. Planning the on-field pregame Earth Day 2018 announcement for Oriole Park at Camden Yards, the oldest ballpark in MLB to receive the LEED Gold certification, was especially exciting.

Why did you join WWPR?  
Rachelina was introduced to WWPR by the Capitol Communicator newsletter, and attended her first event in which she recalls a warm welcome by so many smart, successful, and sharply dressed women. The genuine camaraderie amongst WWPR’s members, at every career stage, creates environments where ideas and insights are generously exchanged, with smiles and laughter.

How do you keep up with the latest trends in PR and how has the industry changed in the last 5 years?
Over the past five years, the speed of the 24-hour news cycle and the need to generate meaningful multi-media content requires marketing and communications teams to merge and converge. While roles are blurred, goals are focused and data driven. Reading voraciously, consuming content, attending workshops and webinars to further one’s skills and connections in this ever-evolving industry is a must. Rachelina recently earned professional certificates in Social Media Management and Digital Marketing at the Georgetown School of Continuing Studies and invests in courses at General Assembly. In addition, she volunteers with the Public Relations Society of America’s (PRSA’s) professional development committee, enjoys her American Marketing Association (AMA) membership and indulges in Smithsonian Associates programs.

What other organizations are you involved with outside the office?    
As her schedule permits, Rachelina is an advocate for the National Brain Tumor Society and the Beagle Freedom Project. Helping navigate the halls, tunnels and protocols of Capitol Hill and Annapolis with first-time volunteers to tell their story to elected officials and staff that localizes proposed legislation is rewarding.

What are some of your favorite things to do in the DMV area?
The DMV has so many parks, trails and gardens to explore and experience the seasons. Rachelina loves daily sunrise and sunset walks with her beagles. On weekends, dining al fresco, whether it’s a picnic at a winery or waterside seafood shack is her chosen treat. Summertime concerts, under the stars, with family and friends is also a favorite.

After years of dreaming and watching too much HGTV, she and her boyfriend bought a fixer-upper cottage near the Chesapeake Bay. Working together on DIY projects, planting the gardens and upcycling décor has been their happy place during the pandemic.

What have you learned about yourself during this pandemic and how do you stay positive? 
The Italian culture celebrates “il dolce far niente”, the joy of doing nothing and embracing the sweet simplicity of life. Throughout their careers and after working with people all day, Rachelina and her boyfriend unwind by cooking dinner together at night.

Rachelina has a small, but sunny home office, so transitioning to required telework was smooth and MSA workflow steady. When asked how she’s fared during the pandemic, the quote that comes to her mind is Cicero’s “If you have a garden and a library, you have everything you need.”

Meet Sheila Brooks, Ph.D., Founder, President and CEO of SRB Communications

Sheila is the founder, president and CEO of SRB Communications, an advertising, marketing and PR agency based in Washington, DC. SRB Communications will be celebrating 30 years in business in June 2020.

Prior to becoming an entrepreneur, Sheila spent nearly 13 years in television newsrooms across the country, first as an anchor, reporter and producer, and eventually as a news director and executive producer. Throughout her career, she has taught courses in journalism as a college professor, and she currently teaches multicultural marketing in the Strategic Public Relations program at the George Washington University.

In 2015, she returned to the classroom and completed a Ph.D. in Media, Culture and Communications at Howard University. Over the years she’s won numerous awards including two Emmys, the inaugural Pat Tobin Media Relations Award from the National Association of Black Journalists (NABJ) and the 2019 NABJ Ida B. Wells Award. She was also nominated for the 2019 NAACP Image Award for literary work on publishing her first book, Lucile H. Bluford and the Kansas City Call: Activist Voice for Social Justice.

Leading SRB Communications

Over the past decade, Sheila’s job as CEO of a minority- and woman- owned business, has evolved from working “in” the business to working “on” the business. Her talented team of eight to 10 employees handle the day-to-day accounts under the leadership of No. 2, Adiya Mobley, SRB Communications’ Vice President of Marketing and Communications. Sheila enjoys closing deals and developing and executing a growth strategy for the agency.

Joining WWPR

Sheila joined WWPR to connect with some of the most talented PR professionals in the country. It also provides opportunities for her and the staff at SRB Communications to network and share new ideas.

Outside of the office

Sheila serves on the Federal City Council as a member of the Board of Trustees and as chair of the Board of Visitors for the Global School of Journalism and Communication at Morgan State University. She also serves on the advisory board of the Jim Vance Media Center at Archbishop Carroll High School. Sheila finds her many decades of serving on boards for journalism, educational and entrepreneurial organizations proves to be rewarding. She also enjoys giving back to the community and is specifically committed to sharing her experiences with young people.

Staying busy during COVID-19

Sheila generally loves to cook and entertain. Since COVID-19, she has spent more weekend time with her husband at their beach house, only an hour away in Chesapeake Beach, Maryland. They social distance walk with friends, barbecue, and just enjoy the serenity of the Chesapeake Bay. Additionally, during the week when she’s home in Silver Spring, Maryland, she is loving her Peloton. 

Defining the “new normal” for SRB Communications

SRB Communications has been working remotely nearly three months while continuing to provide clients superior services and value add. The company has been fortunate to work from home daily during the COVID-19 pandemic, which the team at SRB Communications realizes is a privilege many people aren’t afforded. 

Besides working from home, it has been business as usual for the most part. They have daily team and client meetings, and new business efforts keep them busy regularly. They are also excited to be celebrating their 30th year anniversary this year with a year-long roll out of campaigns to introduce to the public and their stakeholders.

Keeping up with trends in communications

Sheila can’t emphasize enough the importance of being a lifelong learner and staying ahead of the curve. Keeping up with digital trends is essential for SRB Communications to stay ahead of their competition. To do so, Sheila personally reads two books per month, and as an agency, they subscribe to several information resources. Some of those resources include following the right marketing thought-leaders and influencers, taking advantage of the many resources their partners have access to, networking with other marketers in the field through Meetups and networking sites. Lastly but most importantly, remaining agile and embracing new technology as it is introduced to the public. They also prioritize attending webinars and annual conferences like the National Association of Black Journalists, AAF-DC and ColorComm.

How the industry has changed in the past five years

In the past five years, the digital landscape has truly transformed the world, and the SRB Communications’ team now understands more than ever how important it is for their business and their lives. There have been so many advancements in the way people communicate through technology. The digital space is ever-evolving, and as marketing and communications professionals, it is our responsibility to stay abreast on the latest technologies driving the day-to-day work. 

Celebrating SRB Communications’ 30th anniversary

If you asked Sheila his time last year what they would be doing to celebrate SRB Communications’ 30 year anniversary, she never would have guessed celebrating during a global pandemic. However, here they are, celebrating … in the midst of a global pandemic.

Even though they are all quarantined and safely social distancing, they have decided to transition their celebratory efforts to the digital atmosphere. They’re excited to reintroduce the SRB brand and newly designed logo to the public. They also have a few content and storytelling campaigns rolling out across their social media channels throughout the entirety of the anniversary year. To kick off 2021, they’ll be releasing their 2021 Multicultural Marketing Trends Report outlining the latest and greatest happenings in inclusive marketing and campaigns. Make sure you follow them on social media to get the latest 30th anniversary update: Twitter, Facebook and Instagram.

Lessons learned during this pandemic and how to stay positive

If you don’t walk away from this pandemic having learned something new, whether about yourself or about the broader community that we live in, then you’ve missed a huge growth opportunity. Sheila has learned that as a community they are stronger together. She has seen that play out even within the SRB team. She has watched the team stay resilient in the face of this pandemic and stay committed to their client’s work and the agency business. She stays positive because of her advisors and her fellow business owners that are supportive with regular phone calls, emails and texts. 

Like many fellow business owners, Sheila has also learned how to work from home. That’s not something she thought she would be able to do, but the team has done it and hasn’t skipped a beat. Sheila has faced other crises over the past 30 years in business, and through them all,  she’s learned to embrace the challenges, create opportunities, stay innovative, and most importantly, trust in her unshakeable faith. She is truly fortunate to be able to do this work with honor and a sense of responsibility at this moment in time.

Five lessons learned from 30 years of running a successful marketing and communications firm

Sheila’s passion in serving multicultural audiences has led her to a purpose that is both profitable and valuable. She can’t give up on that. The work she does is not solely for her. She’s invested in so many lives and so many have invested in her. You can’t stay in business and keep people working if you don’t make a profit. You have to keep that in mind.

Five lessons Sheila has learned in running a successful marketing and communications firm:

1. Know when to pivot the business. Stop selling what you have. Sell what the client needs.
2. Keep a customer-first mindset.
3. Obtain a bank loan or line of credit before you need it.
4. Recruit and retain the best talent.
5. Stay laser focused on your business growth plan. 

Meet May Robinson, Director of Marketing of Mission Partners

Background

May has more than a decade of experience in public relations, marketing, and event planning within both agencies and in-house for small businesses and large corporations. She is currently the Director of Marketing for Mission Partners, a woman-owned, women-led B Corporation that provides social impact strategic communications for purpose-driven organizations, including nonprofits, associations, boards and social enterprises. She leads their internal marketing strategy and works closely on the growth of leadership development events and programs to encourage people in their community to live and work through an equity lens.

Role at Mission Partners 

May is excited about her current role at Mission Partners because it’s an opportunity to merge her marketing, strategic planning, and leadership skills with causes she is passionate about. She loves working toward racial equity and encouraging clients to view their communications through an equity lens. The biggest challenge is finding the time to execute on everything the organization would like to accomplish. As PR professionals, a challenge could be “turning off” work and finding the appropriate work-life balance. As a mom of twins, May simultaneously works on growing her career and her organization.

Why WWPR

May joined WWPR because she felt the need to join a community of like-minded professionals after returning to the D.C. area after 13 years.  She wanted to continue to stay abreast of local and national PR and communications trends, seek professional development opportunities all while meeting new friends since she was “new again” to the area. She’s attended dozens of networking events throughout her career, but she found WWPR members to be immediately welcoming. She has already cultivated some genuine connections with people after attending just one event and has been referred to other useful community resources through a member. She’s excited to become more involved in WWPR in the year ahead.

Trends in PR

May keeps a pulse on trends through Public Relations Society of America (PRSA), WWPR professional development events, Social Media Marketing World Conference and LinkedIn articles. She knows there is a lot of intersection between PR, marketing, and advertising, and it’s become important for PR professionals to understand this and utilize digital marketing and social media as major tactics in their strategic planning. May started her career in traditional media relations then went to social media and digital marketing. She has seen the younger generations gain purchasing power and the way they consume messaging is important, therefore it’s important for organizations strategies to incorporate more concise content that is rich with photos and videos.

Community Involvement

May is an adjunct communications professor at her alma mater, Towson University. This role is important to her because as an undergrad, her favorite professors were those that taught from real-world, practical experiences in the field vs. those who only taught theory and from textbooks.

She plans to join Leadership Montgomery and the Black and Brown Coalition for Educational Equity and Excellence. Growing up and currently living in Montgomery County, May also plans to raise her children there.  Leadership Montgomery is an excellent organization that will help her get a deeper understanding of her local community and where she can make a big impact. As a multiracial immigrant mother of two multiracial children, she values educational equity and wants to be part of the conversations the Black and Brown Coalition is having with local legislators and Montgomery County Public Schools on their plans for racial equity.

She is a current member of the Montgomery County Parents of Multiples, so she connects with other moms to schedule playdates with her children. Raising twins has been a unique experience, so connecting with other moms of multiples on their struggles and tips has been helpful.

Favorite Things to Do

Outside of organizations, May enjoys spending time with friends and family, reading, listening to podcasts, hiking, working out, trying new restaurants, traveling, going to the beach, and visiting friends and family in San Diego. For 2020, she is prioritizing self-care, family and non-work activities since she is a known workaholic. Being back in the area and “new again” she sees how much it has changed since she left. She is getting to know the area again through local family-friendly events at the Smithsonian museums, National Harbor, Pike and Rose, and the Rio. She enjoys D.C. brunches with girlfriends and exploring new restaurants. When it gets warmer, she’d love to explore more hikes around Great Falls and Rock Creek Park. Learn more about May on Mission Partner’s website and LinkedIn and be sure to welcome her back to the area.  

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Tesia Williams, Director of Communications at the Department of
Health and Human Services Office of Inspector General (HHS OIG)

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Tesia received a BA in mass communications from Hampton University in Virginia. As an undergraduate student, she didn’t immediately know her path or major, but ultimately settled on communications because she enjoyed writing and storytelling. While interning at a non-profit and large PR firm and her positive experiences, she realized public relations was the career field for her.  After graduating, Tesia worked in communications for the Department of the Army and started writing news articles for the post newspaper and planning community relations events. Later, she went on to work at the Pentagon and was in the building on 9/11. The very next day, she was back at work responding to media inquiries from outlets around the world. Textbooks didn’t prepare her for how to deal with that level of crisis and response and there wasn’t a lot of time to think or feel. She just kept moving because the mission was so much bigger than them. 

Tesia’s desire to do something greater than herself led to multiple positions throughout the Army– telling the story of warfighters and recounting the contributions of the nation’s top engineers at the US Army Corps of Engineers. She has since transitioned from working with warfighters to health care fraud fighters in her current role as Director of Communications at the Department of Health and Human Services Office of Inspector General (HHS OIG). She loves what she does because her work touches the lives of nearly every American. Working with smart, outgoing professionals (lawyers, law enforcement officers, auditors, evaluators and executives) brings her joy. These people are dedicated to the mission of the organization, specifically protecting the health and welfare of HHS program beneficiaries. It’s hard not to get behind that mission and the best part is, she gets to do it as a team every day. Identifying new and innovative ways to explain their work and why it matters to the public can be challenging. Reports are often complex and highly technical, but impactful. Creating an interesting product when you have simplified complex information, without changing the meaning can be tough.

Joining WWPR

Tesia joined WWPR to expand her network and be of assistance to women who are just starting out in public relations. She has had a number of mentors, advisors, and cheerleaders throughout her career and believes that now is the time to pay it forward to help others in PR.

Keeping up on PR trends

Tesia reads articles published by PRSA and HBR. However, she obtains most information by reading books on human and social behavior, such as Freakonomics and The Tipping Point. She believes that when you understand the why behind one’s actions or the reason some ideas spread and others flop, you can better shape and target your message/communications products. Also, just visiting online platforms to see what’s trending (e.g. videos, graphics, etc.), helps and she steals ideas shamelessly.

In the government sector, Tesia sees more risk-taking. With so many things vying for their attention, it’s tough to join or be a part of the conversation when products are five or ten years behind the curve. Therefore, she sees a more modern approach to graphics, web design and storytelling and of course they’re not going overboard; her office is still good stewards of the taxpayer’s money. 

Serving the Community

Tesia is on the board of Shepherds Table, which provides meals, clothes and other basic services to the homeless and people in need. This organization is vital to the community and relies on the time, talent and financial support of so many donors and volunteers. She is fortunate to be in a position to assist clients and ensure programs like these endure.

Outside of the office

Tesia is a mother of three girls and a dog, who also happens to be a girl, so her husband is often the odd man out. They love to unwind after a hectic work and school week and have a movie night, dance-offs, and binge watching Nailed It. Sundae Sunday’s has become a tradition in their household and they look forward to making a mess of toppings on their favorite ice cream.

 Words to live by

Tesia was told early on her career to be flexible and have a thick skin. She has never forgotten that bit of advice and it has served her well. 

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