Professional Development

Showing Gratitude Beyond the Email

Torn paper with word written Gratitude By Marilynn Deane Mendell  President, WinSpin CIC, Inc.  Over the last 40 years I’ve written various articles and advised clients on the value of sending handwritten thank you notes. There is always pushback. Despite...

The Hidden Costs of Personal Storytelling

By Brenda Foster Mental health researcher Patrick Corrigan has long maintained that one of the biggest stigma-busters is interaction with individuals who have lived experience with mental illness. As communicators, we know firsthand how positive personal storytelling...

The Taylor Swift Effect on the NFL

How Her Romance with Travis Kelce became a PR Blessing for the Kansas City Chiefs and Football By Florence Sumaray PHOTO: EZRA SHAW/GETTY As an avid fan of both Taylor Swift and the NFL (Washington Commanders fan), I’ve been captivated by the Taylor Swift...